www.mataka

www.mataka App support

Contact
+91 1717808001

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The www.mataka:

Q1: How to log in after installing the www.mataka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once done, you won't need a password or email to access the app.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're unable to receive an OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your phone number has changed, please send the necessary KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should resolve any compatibility issues and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The www.mataka:

Q1: What is the minimum withdrawal amount in the www.mataka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings acquired through gaming, and not from bonus collected amounts. This means users can only withdraw the money they've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app. Completing these steps is a necessary requirement for further use.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring users to wait up to 24 hours. This delay is a temporary exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in the game can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn as actual winnings if you earn money by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, navigate to the settings and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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